by Andrew Sobel | Jun 15, 2012 | Articles
At work, at home, with friends, and even with perfect strangers, it isn’t uncommon to find yourself suddenly entrenched in a tough, tense conversation. Instead of trying to stutter and mutter your way out of it, and risk permanently damaging an important... by Andrew Sobel | Feb 15, 2012 | Articles
When a meeting or conversation gets off to a rocky start—whether tense words are exchanged or you just don’t seem to be connecting—it’s time to push the reset button. Has this ever happened to you? You’re talking to a client, or perhaps your boss, and you realize the...
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