Did you ever wonder what makes a winner different from others? It is about making the right choices to create a positive outcome. Those choices will determine your future. Whether you are top of the class or the bottom or somewhere in between, it doesn’t matter. Your...
Sticking to your guns is rarely the best way to handle customer complaints. Ron Kaufman concedes that these situations are difficult to navigate. He offers advice on how to handle customer complaints so that your unhappy customers become customers for life. Spirit...
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