How To Mend Broken Relationships
When relationships are troubled or torn by conflict, it’s just a symptom of something deeper. Former divorce attorney Bill Ferguson knows a lot about broken relationships. He built a career around them before turning the tables and figuring out what makes them...10 Power Questions To Get You Through The Toughest Conversations
We’ve all experienced moments when we feel at a loss for words. Your boss criticizes your work. A customer demands a discount. Your presentation gets off on the wrong foot, and tempers flare. Every time, you’re left thinking, I wish I had been able to...Facebook Addiction? Tips For Overcoming Social Media Disconnection & Anxiety
Studies are revealing an inverse link with online connections and deeper, face-to-face relationships. Social media sites like Facebook connect users with old friends, new acquaintances and everyone in between but how connected are you, really? Is Facebook: the...Tips To Help You Learn To Appreciate Customer Complaints
Sticking to your guns is rarely the best way to handle customer complaints. Ron Kaufman concedes that these situations are difficult to navigate. He offers advice on how to handle customer complaints so that your unhappy customers become customers for life. Spirit...Cut Learning Time in Half and Double Your Reading Speed
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